Trueform General Portable Spa Pool Start up Instructions

1.  Your spa should be sited on a firm, level, base, such as a 100mm concrete pad, deck or patio. Pavers may also be used providing the ground beneath
is firm and will not compact when the spa is filled.  It is very important that the spa is properly supported, improper support can cause the spa shell to
distort – this is not covered under warranty. Most spa’s hold around 1,000 litres of water, so the filled weight can be between 1,200 – 1,500kg depending
on the pool. If in doubt ASK!
2.  Electrical connection. Generally our spa’s require a dedicated 15 Amp electrical supply connected to a weatherproof 15A plug that is protected by an
RCD (Residual current device).It will NOT plug straight into an ordinary plug socket! . The spa is supplied with a 3m cable fitted with a 15 Amp plug.
The cord can be taken out any side of the spa cabinet. ‘Check in’ a cutout for the cord in the bottom rail to allow the door to sit flush.  Connection should
only be carried out by a registered electrician. Provision is made for optional 32Amp hardwired supply. If in doubt ask.
3.  Spa pump and heater unions may have loosened in transit. Check all pump/heater unions are tight and spa is free of debris prior to filling. Fill your
spa with water from your tap to the water level indicated on the spa skimmer box inside the spa. Check all jets are open by ensuring all jet faces are rotated anti clockwise. Check all air bleeds are fully closed – turned clockwise, for initial heating.
4.  Turn on spa and allow to heat up to desired temperature. Our spa’s are usually factory preset to 37 degrees and will automatically heat to this setting and then shut down the pump. Initial heating times will vary depending on time of year, ambient temperature and spa model, from as little as 6-7 hours in summer and up to 12 hours in winter is normal.
5.  Set your desired temperature on the keypad (between 37- 39.5 recommended). Once heated (as above) our spa’s will then automatically maintain heating and filtering at low speed according to factory preset cycles. Consult manufacturers keypad instructions for full details of the keypad buttons and should you wish to alter settings – this booklet is located under the keypad side of spa cabinet and is usually cable tied to a pipe. Take note of options regards “Demand” or “Filter” heating options. If optional digital time clock is fitted then ensure this is set to ‘off’ while initially heating. Refer instruction book should you wish to set up the time clock ‘sleep modes’. (600 series under spa, 800 series off keypad menu).
6.  VERY IMPORTANT. Balance spa water on refilling the pool by having a full water test analysis done in the shop on our BioGuard lab and then following the easy steps. Staff are trained to assist you to ensure the spa water chemistry is correct. This is very important for 1. Bather comfort, 2. Chemical efficiency, 3. Protection of pool and equipment especially the heater which is in contact with the water. FAILURE TO MAINTAIN CORRECT WATER BALANCE WILL VOID YOUR WARRANTY.
7.  Always add chlorine (sanitizer) AFTER using the spa and let the main jets run for 10-15 minutes after adding before placing the cover on the pool. Close air bleeds when not in use. Always have the jets running when adding chemicals, always add chemicals as per the BioGuard water test printout recommendations.
8.  If using chorine, maintain Free Chlorine level of 3-5 ppm on test kit, and if the spa is fitted with an Ozone unit then maintain level of 1-3 ppm on test kit. The actual amount required will vary from pool to pool depending on use and bather loading. A very general guide would be 1 teaspoon per bather per day.
9.  Test pool at least weekly with test strips. Refer back of test strip bottle for guide to ideal levels. If using any additional chemicals such as; Aqua Velvet, Stain and Scale Control etc, refer weekly top up dose recommendations. If in doubt ASK US. A weekly "shock" dose of chlorine or "spa shock" is recommended if pool is in regular use to burn off bather wastes.
10.  2 WEEKLY. Remove and hose the filter cartridge(s)
11.  Monthly bring a sample in to the shop for a full water test analysis in the bottle provided for a back up test on the lab. As well as a back up service this will also help us tell you when it is time to empty the spa.
12.  2-3 MONTHLY depending on use, drain and refill the spa. The drain tap is now located to the right of the keypad on the outside of the spa. Unscrew the cap and pull out the valve to open it. This is time do to any cleaning etc required and chemically clean the filter cartridge using ‘Filter brite’. Spa acrylic surface is best wiped down with a damp towel and any stubborn stains removed with a non abrasive cleaner such as meths or ‘Off The Wall’ Surface Cleaner.
13.  Care of cedar cabinet, for best results re oil the cabinet approximately every 6 months with an oil based timber stain until the timber stops absorbing the oil. The original finish is currently Wattyl Forestwood ‘Rustic Oak’.
14.  Care of Vinyl cover. Apply a vinyl protectant such as ‘Armourall’ or similar every 6 months.
15. Economy. There is no absolute guarantee on how much power your spa will use as there are too many variables; heater size, time of year, ambient temperature, location, usage. However, there are several things you can do to lessen the impact; site the spa in a sheltered location out of the prevailing cold wind, we recommend you take note of the ‘filter cycle’ settings on the 600 system, we will try to supply pools with 2 speed pumps and 2kw elements for economy where possible, consider adding further insulation around the exterior of the pool beneath the cabinet (such as Pink Batts) to insulate the pipework and heater (do not cover the pump(s).
16.  Enjoy your spa!

This has been prepared exclusively for new portable spa’s sold by the Spa & Pool Warehouse Ltd and is based on our own experience. It is not intended to replace any manufacturer’s recommendations.
 
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